Privacy Policy

1. INTRODUCTION AND SCOPE

My Dear City Builders ("the Company", "we", "us", or "our") is committed to maintaining the highest standards of data protection and privacy in accordance with applicable laws and industry best practices. This Privacy Policy ("Policy") governs the collection, processing, storage, and disclosure of personal information obtained through our website https://mydearcitybuilderss.com/ and in connection with our construction and development services ("Services").

This Policy applies to all individuals who interact with our Company, including prospective clients, current clients, website visitors, contractors, suppliers, and other business associates. By engaging with our Services or accessing our Website, you acknowledge that you have read, understood, and consent to the practices described in this Policy.

2. CONTROLLER INFORMATION

My Dear City Builders serves as the data controller for personal information collected under this Policy. Our registered office and principal place of business is located at ¾, Central Park, City Centre, Durgapur, West Bengal- 713216. For data protection inquiries, our designated Data Protection Officer can be reached at info@mydearcitybuilders.com.

3. CATEGORIES OF PERSONAL INFORMATION COLLECTED

3.1 Client and Prospect Information

We collect and process the following categories of personal information from our clients and prospective clients:

• Identity Data: Full legal name, title, date of birth, and government-issued identification numbers (e.g., passport, Aadhaar, PAN).
• Contact Data: Current residential and business addresses, telephone numbers, email addresses, and emergency contact details.
• Address Information: Specific mailing and physical addresses, including permanent, temporary, and correspondence addresses, as provided by the individual.
• Financial Data: Includes credit history, audited or unaudited financial statements, banking details, payment card information, and tax identification numbers.
• Transactional Data: Includes contract and agreement details, payment history, billing records, purchase transactions, and related financial activities.

3.2 Project-Specific Information

• Property Data: Legal property descriptions, site surveys, architectural plans, engineering specifications
• Technical Data: Construction requirements, material specifications, regulatory compliance documentation
• Visual Documentation: Property photographs, site imagery, progress documentation, completion records
• Permit and Regulatory Data:Building permits, inspection records, compliance certifications, regulatory correspondence

4. LAWFUL BASIS FOR PROCESSING

• Contractual Performance
• Legitimate Business Interests
• Legal Compliance
• Vital Interests
• Explicit Consent

5. PURPOSES OF PROCESSING

5.1 Service Delivery and Project Management

• Executing construction projects and delivering contracted services
• Coordinating with subcontractors and suppliers
• Managing project schedules and quality control
• Facilitating permit applications and compliance

6. INFORMATION SHARING AND DISCLOSURE

6.1 Service Providers and Business Partners

• Construction Partners
• Professional Services
• Supply Chain Partners
• Technology Services
• Financial Services

7. DATA SECURITY AND PROTECTION MEASURES

7.1 Technical Safeguards

• Advanced encryption protocols
• Multi-factor authentication
• Regular security assessments
• Secure data centers
• Automated backup procedures

8. DATA RETENTION AND DISPOSAL

8.1 Retention Periods

• Construction Records: 10 years post-project completion
• Financial Records: 7 years
• Safety and Compliance Records: As required by regulations
• Marketing Data: Until consent withdrawal

9. INDIVIDUAL RIGHTS AND CHOICES

• Access Rights
• Rectification and Correction
• Erasure and Deletion
• Processing Restrictions
• Data Portability
• Objection Rights

15. CONTACT INFORMATION AND COMPLAINTS

15.1 General Inquiries

My Dear City Builders
¾, Central Park, City Centre
Durgapur, West Bengal – 713216
Phone: +91 78118 31313
Email: info@mydearcitybuilders.com

15.2 Privacy and Data Protection

Data Protection Officer (DPO)
Phone: +91 78118 31313
Email: info@mydearcitybuilders.com

15.3 Business Hours

Monday to Sunday: 10:00 AM – 7:00 PM